Consumer scams, identity theft and fraud have boomed during the COVID-19 pandemic prompting superannuation funds to bolster fraud prevention strategy. Upgrading from insecure pins, challenge questions and two-step code verifications is a critical security measure in the fraud prevention framework to protect member accounts from a multitude of current and imminent threats.
Read MoreDigital to the core is a holistic, 360-degree solution that embeds technology into a fund’s DNA. Full vertical digital, not just at the usual customer touchpoints, but each member form, system, person and process that ensure the end-to-end transactions are linked. Minimal manual processes means transparent, efficient member service and significantly reduced duplication or risk of human error.
Read MoreSunil is a highly commercial and strategic information technology leader with a strong track-record of delivery in operational excellence, digital technology, API/integrations and systems architecture. He offers a unique combination of deep technical expertise and strong leadership with extensive systems and projects exposure across large complex organisations, including mergers, organisational change and multi-cultural environments.
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